KMC has engaged citizens using the technological tools like Facebook, Twitter, YouTube, google hangout, e-mail, MyGov, TV channels, media, FM radio, bulk SMS, etc. Whereas with respect to direct interaction KMC has focused on organised focused group discussions (FGDs) with various stakeholders including children, women, elderly & differently abled; conducted essay writing & logo competitions, got the direct poll & opinion through survey forms, distributed pamphlets, advertised & sensitised through hoardings and direct interviews. To reach maximum number of citizens the commissioner used google hangout Through FGDs and direct interactions KMC has connected with almost all the stakeholders like residents, slum dwellers, women, students, elderly / pensioners, widows, press / media, patients, doctors, lawyers, hawkers / vendors, etc.
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